Privacy Policy
Last updated: 7 September 2026
1. Who we are
OneCourtyard is a housing-society management platform developed, operated and owned by Dentra Connect (“Dentra Connect”, “we”, “us”). This policy explains how we handle personal data when societies and residents use OneCourtyard, in accordance with India’s Digital Personal Data Protection Act, 2023 (DPDP Act). It should be read together with our Terms of Service.
2. What we collect
We collect only what the service needs: your name, mobile number and (optionally) email address; your society, block and unit details and whether you are an owner or tenant; the dues raised for your unit and the payments, references (such as UPI UTRs) and receipts recorded against them; society expense records entered by the committee; and basic technical logs (such as sign-in times) needed to keep accounts secure. We do not collect your location, contacts or any data from your device beyond what you enter.
3. Why we use it
Your data is used solely to run the platform for your society: verifying that you belong to your society, showing your dues, recording and reconciling payments, generating receipts and reports for the committee, and sending service messages (dues notices, payment reminders, receipts, invitations and one-time sign-in codes) by SMS, WhatsApp, email or in-app notification. Payment reminders can be switched off from your profile; essential messages such as receipts and login codes cannot. We do not use your data for advertising and we do not build profiles for any purpose beyond operating the service.
4. Who can see your data
Your society’s authorised committee members and administrators can see the records of their own society — members, units, dues, payments and expenses — because managing those records is what the platform is for. Data is strictly separated between societies: no other society, and no other resident outside your unit’s records, can access your information.
5. Sharing with service providers
We share the minimum necessary data with providers who help us run the service: our messaging partner (MSG91) receives your mobile number and the message content in order to deliver SMS and WhatsApp messages through TRAI-registered channels; if your society enables online checkout, the licensed payment aggregator processes that payment under its own terms; and our infrastructure providers (Amazon Web Services, with servers located in India) host the platform and its backups. Dentra Connect never sells, rents or trades your personal data to anyone. We disclose data to authorities only where the law requires it.
6. Where your data lives and how it is protected
Data is stored on servers located in India (AWS Mumbai region). All traffic is encrypted in transit (HTTPS/TLS); sign-in uses one-time codes for residents and hashed passwords for administrators; access within the platform is role-based; and databases are backed up regularly. No system is perfectly secure, but we design for least access and notify affected users and authorities of any breach as the DPDP Act requires.
7. How long we keep it
We keep personal data while your account or your society’s subscription is active. When an account is closed we delete or anonymise personal data, except records the society must retain under applicable law — its financial records (dues, payments, receipts and expenses) belong to the society and follow its statutory retention obligations.
8. Your rights
Under the DPDP Act you may access a summary of the personal data we hold about you, correct inaccurate data (your society admin can update your details, or you can contact us), request erasure of data that is no longer required, withdraw consent for optional messages, and nominate a person to exercise these rights on your behalf. Write to us at the address below; we respond within the timelines the law prescribes, and if you are unsatisfied you may complain to the Data Protection Board of India.
9. Children
OneCourtyard is intended for users aged 18 and above. We do not knowingly collect personal data from children.
10. Cookies
We use only essential cookies — secure session cookies that keep you signed in. There are no advertising or third-party tracking cookies on OneCourtyard.
11. Changes to this policy
We may update this policy from time to time. Material changes will be notified through the platform or by email, and the “Last updated” date above always reflects the current version.
12. Contact & grievances
Dentra Connect — operator of OneCourtyard.
Grievance / data-protection contact: legal@onecourtyard.com
We acknowledge grievances within 72 hours and aim to resolve them within 15 days.